Saturday, November 12, 2005

Technology 1 Humankind 0

Four months ago I had trouble with my cell phone. How did I survive without a cell phone? Here's the email I sent out at that time. I did get a new phone. However, on Diwali my phone acted up. It didn't send the "Happy Diwali" text message to everyone until three days later, at 7:00a.m. Needless to say everyone thought I was either crazy, had amnesia, or both. For some, I think the delayed text message just confirmed what they had thought all along.

My dear family and friends:

I just spent two hours of my life talking to a Cingular Tech Support individual and guess what? My cell phone still doesn't work.Why couldn't he have just said to me, "Look lady, you have a ghetto phone and a lousy phone service company,let's not waste each other's time" ? But no! He tried to troubleshoot. Two hours later he tells me he's putting in a trouble ticket order and someone will call me in 2-3 days. (Ummmm...excuse me sir, why didn't we do that 118 minutes ago?) TWO to THREE DAYS? Does he not realize what that means to my existence? *sigh* So if you've tried to call me in the last few days and I haven't returned your call, it's because I have no idea you called. (If you called before that, I'm sorry and I will call back soon...well, maybe...you know how it gets, right?)

Please don't abandon me in my time of need. Please call me on my land-line (yes, some of us still have those ancient things):

In agony and anguish, contemplating the dependence of humankind on technology,

SBT

PS how can this little thing be so powerful?

PPS Oh, right, hope you're all well.

November 12, 2005

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